Part-One. (USER-CONTROLLED OPTION): PERSONAL INFORMATION
Our VPN APP is a non-obligatory log network. are not available for the information related to the personal information of users, including but not limited to names (subscriber names, user names, and screen names), addresses (including mailing addresses, residential addresses, and business addresses), and telephones, unless the data you provide depending on the context of your interactions with us and the choices you make, including your privacy settings, and the products and features you use for the purpose of administering your subscription and for the purpose to enjoy our VPN services. Except for the limited exceptions, we don’t automatically collect any Personal Information from you.
When you open the APP seeking our VPN services, the APP assigns a unique identifier to you for the service (such unique identifier just binds up with your device identification code, but does not tie to any other personal information of users). When you use the VPN services, we will check your account information through this unique identifier to determine the level of service you have signed up for before establishing your VPN connection.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. We may also receive a confirmation when you open an email from us.
And you should know you agree not to use the system for sending spam, port scanning, scanning for open proxies or open relays, sending opt-in email, unsolicited email, or any type or version of email sent in large quantities even if the email is ultimately sent off of another server. as well as this is an agreement between you and VPN for virtual private network communications services, related services and features It is NOT a service for the commission of criminal acts. You agree not to violate any laws of any jurisdiction you are originating from or terminating into. You agree to protect your user id/password and our system from unauthorized use. You are responsible for all actions that occur on our servers where the login uses your user id/password.
Part-Two. SERVICE INFORMATION RELATED TO YOUR VPN USAGE
Subject to applicable laws and for the avoidance to infringe any internet service provider, any browsing information, traffic destination, data content, IP addresses, DNS queries or other similar information relating to your online activities transmitted by you to our servers is encrypted and cleared after the VPN “session” is closed. That said, we don’t collect any information regarding the websites you visit or any data stored on or transmitted from your device, including any data that applications on your device may transmit through the VPN network. More specifically, has NO documents/information below under the situations of the limited connecting with your personal information and the non-collection of the websites you visit or any data stored on or transmitted from your device:
– We do not know which user ever accessed a particular website or service.
– We do not know which user was connected to the VPN at a specific time.
– We do not know the set of original IP addresses of a user’s computer or the temporarily assigned network addresses.
For the purpose to fulfill our contractual obligations in good faith and to make you enjoy excellent VPN services, we collect the following information related to your VPN usage:
Information related to Apps and Apps versions
We collect information related to which Apps and app version(s) you have activated. It makes our Support Team efficiently find out and eliminate technical issues for you.
Information related to the Connection
We collect information about whether a VPN connection is successful on a particular day (but not a specific time of the day), to which VPN location (but not your assigned outgoing IP address), and from which country/ISP (but not your source IP address). The minimal information allows us to provide efficient technical support to you, such as identifying connection problems, providing country-specific advice about how to use our VPN services, and enabling our engineers to identify and fix network issues.
The Size (in MB) of Data transferred (but not any websites you visit or any data transmitted from your device)
We collect information regarding the total sum of data transferred by a given user. It is one of our service principles to provide unlimited data transfer, however, if we notice that a user occupies more traffic than thousands of others combined, which influences other users to enjoy high-quality service, we may seek the reason with the user.
When you become one of our users for the VPN services, with your permission, we collect minimal usage statistics and anonymized analytics data used for network diagnostics in our network operations tools, for the purpose to optimize network speeds and letting us identify problems related to specific apps, VPN servers, or ISPs. Learning and analyzing statistics allows us to improve the quality of our services and products. We ensure the information we receive is fully anonymized and cannot be tied back to individual users (i.e., we do not store which user sent which data, and we do not store IP addresses).
We will collect the following information:
– Diagnostic information about if and how a VPN connection attempt failed.
– Speed test data.
– Crash reports, also without any personally identifiable information. These are handled in an anonymized form by third parties, dependent on the platform you are using.
On iOS, Apple’s crash reporting can be turned off in iOS settings.
Conclusion
We collect minimal usage statistics to maintain our quality of service. Although we provide service to users improving the network speed, we can’t uniquely identify any specific behavior of any user, because thousands of users share the same location simultaneously to enjoy surfing the internet and the usage pattern overlaps with thousands of other customers who also connected to the same location on the same day.
Part-Three. THE USE AND SHARING OF INFORMATION
How we use information
We use the information we collect in various ways, including:
– Provide, operate, and maintain our Services;
– Improve, personalize, and expand our Services;
– Understand and analyze how you use our Services;
– Develop new products, services, features, and functionality;
– Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes;
– Process your transactions;
As Required by Law and Similar Disclosures. We may also share information to (One) satisfy any applicable law, regulation, legal process, or governmental request; (Two) enforce this Privacy Policy and our Terms of Service, including investigation of potential violations hereof; (Three) detect, prevent, or otherwise address fraud, security, or technical issues; (four) respond to your requests; or (Fives) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.
If you choose to purchase a plan in the app, be sure to read the following information:
Subscription information：
-1-Week Plan, first 3 days free and then $6.99/Week
-1-Month Plan, first 3 days free and then $12.99/Month
-12-Month Plan, first 3 days free and then $69.99/Year
The following are our subscription terms, please understand them clearly so that you can better use the products and services we provide you.
You can enjoy a trial period of up to 3 days. After the first 3 days, unless you cancel the subscription before the end of the 3-day trial period, the subscription will be automatically renewed. In iTunes and App Store settings, you can cancel your subscription at any time. All prices include applicable local sales tax. After the purchase is confirmed, the payment will be deducted from the iTunes and App Store accounts. The subscription will be automatically renewed unless auto-renewal is turned off at least 24 hours before the end of the current period. Subscriptions can be managed by you. By starting the 3-day trial period, you will be deemed to agree to the terms of service and confirm the privacy policy. After you subscribe, you can turn off automatic renewal by going to the system settings account settings.