What is a VPN network?

VPN (Virtual Private Network) is a network technology that can provide its users with a secure and encrypted connection through a public network (such as the Internet). It can work by routing the internet connection of your smartphone or tablet through the server of your choice. Once the data is transmitted to the Internet, your data will come from the VPN, not the device. It will create a secure tunnel and your data will be encrypted from the device to the Internet.

What should I do if the connection is unsuccessful?

If you have connection problems, please refresh the server list by dragging the server list down (pull to refresh). If there is a connection problem with the mobile phone system network, please check whether the mobile phone can use the public network.

What can I get after subscribing?

Every subscriber can access all our VPN proxy server locations. And related advanced features to be launched in the future.

Are the subscriptions auto-renewable?

Yes, subscriptions are auto-renewable. However, you can cancel at any time. You can cancel your subscriptions anytime from the iTunes settings on your phone. The app stores allow users to manage/cancel their subscriptions. Please click on the link below for more assistance on the same.

How many subscription plans are there?

We provide you with three standard subscription plans: weekly, monthly, and annual subscription plans. You can choose the subscription plan that suits you as needed. You can find more information on our subscription-related interface.

I have other questions. How can I contact you for support?

If you have other feedback questions, you can give us feedback via email, and we will check and deal with it immediately after receiving it. Email address: support@securevpn.mobi.